Olympus Insurance CompanyOlympus Insurance Company - Mountain

Olympus Insurance Company
P.O. Box 32879
Palm Beach Gardens, FL 33410
Phone: 800-711-9386
Fax: 866-281-2242

Our phone wait times are longer than normal due to the influx of new business. Please be patient as we are working diligently to service your needs.  For general questions, please remember to contact your Regional Sales Manager.

Effective immediately, our mailing addresses for premium payments have changed.  

Address:  Olympus Policy Processing Center, PO Box 15001, Worcester, MA 01615
Overnight Payments: Olympus Premium Services, 1 Mercantile Street, Suite 620, Worcester, MA 01608

We partnered with Lenderdock, a lienholder correction, a self-service platform that makes changes in real-time. Visit www.lenderdock.com to create a free account and make lienholder changes immediately.

We are pleased to announce that Demotech reaffirmed Olympus' "A" Exceptional Financial Stability Rating on August 3, 2022.


The policy administration system has the following features:

  • Quote and Issue and New Business Policies
  • Search and Manage Renewal Policies

  • Make Payments and Review Policy Accounting Details

  • Training Page with Step by Step Videos and Documentation walking you through each aspect of the system functionalityOICONNECT Training Documentation

  • If you are having difficulty accessing OICONNECT through IE11, please click here.   

  • If you need assistance logging into the system or a password reset, please email:  info@oigfl.com or call 800-711-9386.

OICONNECT, including the Policyholder Customer Care Center, is not readily accessible outside the United States. If your agency requires access to the system from an international location, please send an email including your IP address with the subject line: IP Address Request to support-jira@oigfl.com, and someone from Olympus’ IT Department will be in touch as soon as possible. Identify your IP address by clicking here. If your request is approved, the policy administration system will be accessible for 4 hours. International policyholders are encouraged to contact their Agent or Olympus Policy Services department via phone, chat, or email should they require assistance.  

Olympus Insurance Company - Mountain
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